Grounded in service and personal character, this samurai spin on sales
is fun, fresh and informative.
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Books
Immerse yourself in these fab reads to get everything from professional development insights to social etiquette tips.
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This exquisitely illustrated version
of the classic English style guide
is a great resource and fabulous
gift idea.
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Peters keeps us on our toes with his inventive format and provocative ideas, reminding us that there's no excuse to fall short of greatness. He advises that innovation and flexibility are key to riding the perpetual changes of today's business world.
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Singer suggests that we become "SuperMutts" by absorbing the best traits from each of five "breeds" of businesspeople, or "sales dogs."
He offers a fun, simple guide to inspiring people and increasing revenue.
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Sanders tells us that the best way to separate yourself from competitors is to become a “lovecat.” He focuses on “bizlove” – getting ahead by being nice and smart. Right on.
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Mooney offers sharp, no-nonsense advice on how to best charm and hold onto today's empowered, demanding customers. A valuable tool to help keep everyone happy and coming back for more.
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Quick-witted and sharp-tongued, Miss Manners dispels her wisdom on what's right, what's wrong and what's downright rude. She covers everything from table manners to workplace etiquette.
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A must-read for just about everybody, this is THE classic guide to customer service. Filled with helpful tips and development tools, it's definitely one of the most valuable books we've read this year.
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While Underhill's focus is brick-and-mortar retail, his tips and observations will inspire you to rethink your assumptions about your emails and your subscribers.
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If you haven't already read this business bible, pick it up immediately! It will totally rock your workplace world.
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We obsess over our marketing emails, but what about our personal emails? Authoritative and fun, this book outlines how to write the perfect email.
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