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Research Library
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Perspective: Retail Email Trends from the 2009 Holiday Season (DMA UK)
Christmas In August: Smart Holiday Sending (MediaPost)
This Is My 101st Email Insider Column (MediaPost)
Email Design Look Book 2010
Standing Out Among All the National Pecan Pie Day Messaging (MediaPost)
Books
Samurai Selling: The Ancient Art of Service in Sales
By Chuck Laughlin, Karen Sage and Marc Brockmon
Grounded in service and personal character, this samurai spin on sales is fun, fresh and informative.
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