Smith-Harmon

August 30, 2010: 'Tis the season for holiday e-mails (Internet Retailer)

Allison Enright of Internet Retailer shares some trends and insights from our 2010 Retail Email Guide to the Holiday Season.
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August 17, 2010: Retail TouchPoints: Banana Republic; Urban Outfitters Shine in Email Design Look Book (RetailWire)

Amanda Ferrante of RetailWire interviewed Research Director Chad White about design best practices and our just-released Email Design Look Book 2010.
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August 12, 2010: Banana Republic; Urban Outfitters Shine In Email Design Look Book (Retail TouchPoints)

Amanda Ferrante of Retail TouchPoints interviewed Research Director Chad White about design best practices and our just-released Email Design Look Book 2010.
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August 9, 2010: Are These the Best-Designed Emails of the Year? (DIRECT Magazine)

Sherry Chiger of DIRECT Magazine chats with our research director, Chad White, about our just-released Email Design Look Book and "wakeup email designs."
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August 6, 2010: July 4th, Back-to-School Boost Promotional Email Volume (Retailer Daily)

Retailer Daily reports on retail email trends during July, citing data and commentary from our research director, Chad White.
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July 29, 2010: The War Against Poor Unsubscribe Processes (MarketingVOX)

MarketingVOX discusses an upcoming Responsys unsubscribe study and cites results from our earlier opt-out report, the Retail Email Unsubscribe Benchmark Study.
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July 23, 2010: How long until your Christmas campaigns kick in? (BizReport)

BizReport talks about how some retailers have already begun their holiday email campaigns, citing data from our research director, Chad White.
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July 22, 2010: June Email Volume Grows 9% Anually (Retailer Daily)

Retailer Daily reports on retail email trends during June, citing data and commentary from our research director, Chad White.
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June 30, 2010: One Easy Way to Make Your Emails More Readable (MarketingProfs)

MarketingProfs talks about the new group, Boomer Legibility Initiative for a New Decade (BLIND), launched by our research director, Chad White.
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June 2, 2010: May Email Voume Slips 3% (Retailer Daily)

Retailer Daily reports on retail email trends during May, citing data and commentary from our research director, Chad White.
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May 13, 2010: Email Unsubscribe Benchmarks: Marketers Offer More Control (MarketingProfs)

MarketingProfs provides a summary of the key findings from our Retail Email Unsubscribe Benchmark Study.
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May 5, 2010: An Email Snob Interview with Chad White (Scott Writes Everything)

Scott Cohen interviews our research director, Chad White, asking him how the got started in email marketing, what his favorite blogs are, and about a number of email marketing trends.
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May 3, 2010: Retailers Send 2% More Emails in April (Retailer Daily)

Retailer Daily reports on retail email trends during March, citing data and commentary from our research director, Chad White.
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April 13, 2010: Solving Hotmail-Firefox Email Issues (Retailer Daily)

Retailer Daily reports on the findings of our Majority of Retailers Fail Hotmail-Firefox Rendering Test report.
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April 5, 2010: Room for Improvement in E-Mail Opt-Outs (eMarketer)

EMarketer discusses some of the results of our Retail Email Unsubscribe Benchmark Study.
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April 4, 2010: More Retailers Send Emails after Unsubscribe Request (MediaBuyerPlanner)

MediaBuyerPlanner covers some of the key finding of our Retail Email Unsubscribe Benchmark Study, focusing on the rise in emails sent after an unsubscribe and the opportunities that opt-out confirmation pages offer.
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April 2, 2010: Retailers Making It Tougher to Opt Out (RetailWire)

RetailWire discusses the results of our Retail Email Unsubscribe Benchmark Study.
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April 1, 2010: Email Strategy Roundtable: Current Unsubscribe Practices (Bronto Blog)

Four of Bronto Software's email marketing strategists discuss the findings of our Retail Email Unsubscribe Benchmark Study.
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March 30, 2010: Is your email opt-out process short and sweet? (BizReport)

Helen Leggatt of BizReport discusses the findings of our Retail Email Unsubscribe Benchmark Study, quoting Responsys Senior Strategic Consultant Stefan Pollard and Research Director Chad White.
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March 29, 2010: Marketers making it harder to unsubscribe from emails (iMedia Connection)

Lori Luechtefeld of iMedia Connection reports on some of the key findings of the Retail Email Unsubscribe Benchmark Study.
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March 28, 2010: More Clicks to Escape an E-Mail List (New York Times)

Alex Mindlin of the New York Times interviews our research director, Chad White, about the trend toward retailers requiring more clicks for email subscribers to opt-out, as discussed in our Retail Email Unsubscribe Benchmark Study.
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March 28, 2010: Retail Email Volume Jumps 9% in March (Retailer Daily)

Retailer Daily reports on retail email trends during March, citing data and commentary from our research director, Chad White.
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March 26, 2010: Retail Email Unsubscribe Practices Need Improvement (eMarketing & Commerce)

EMarketing & Commerce runs down some of the key findings of our Retail Email Unsubscribe Benchmark Study.
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March 26, 2010: 35% of top US retailers now let subscribers reduce the number of emails they receive (Internet Retailing)

Sarah Clark of Internet Retailing reports on the findings of our Retail Email Unsubscribe Benchmark Study.
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March 25, 2010: 'Unsubscribe' Most Popular Email Management Link (Marketing Vox)

Marketing Vox discusses the results of our Retail Email Unsubscribe Benchmark Study, focusing on trends in email management links.
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March 25, 2010: Breaking up with an e-mail marketer can be hard to do--too hard, study says (Internet Retailer)

Internet Retailer discusses the key findings of our Retail Email Unsubscribe Benchmark Study, quoting Responsys Sr. Strategic Consultant Stefan Pollard.
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March 24, 2010: Most Retailers Use Text Unsubscribe Links (Retailer Daily)

Retailer Daily shares some of the results of our Retail Email Unsubscribe Benchmark Study.
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March 24, 2010: Retailers Shift to Longer Email Opt-outs (MediaBuyerPlanner)

MediaBuyerPlanner discusses our Retail Email Unsubscribe Benchmark Study , focusing on the trend toward longer opt-out processes.
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March 23, 2010: More Marketers Making It Difficult To Unsubscribe From E-mail: Study (Direct Magazine)

Direct Magazine reports on the results of our Retail Email Unsubscribe Benchmark Study.
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March 23, 2010: Retailers savvier about e-mail subscriber control in 2009: Responsys (DMNews)

Dianna Dilworth of DM News interviews our research director, Chad White, about our just-released Retail Email Unsubscribe Benchmark Study.
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March 11, 2010: Email Marketing: a Publisher's Playbook (eMedia Vitals)

This email marketing guide for publishers includes insights from our research director, Chad White, as well as Stephanie Miller of Return Path and Frank Cutitta of the Center for Global Branding.
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March 10, 2010: When Best-Practices Aren't: Five Ways to Break the Rules of Email Marketing and Still Win the Game (MarketingProfs)

DJ Waldow of Blue Sky Factory talks about how best practices don't always generate the desired results and that sometimes you have to break the rules. He references It's Not That There Aren't Best Practices..., an article by Smith-Harmon Research Director Chad White, in making his case.
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March 1, 2010: Tough Customers (Internet Retailer)

Don Davis of Internet Retailer examines how shopper's online behavior has changed during the recession and how retailers have adjusted, quoting our research director, Chad White, who noted that retail email marketers made discount codes more prominent by placing them in preheader text and subject lines.
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March 1, 2010: Retailers Slightly Decrease Feb. Email Volume (Retailer Daily)

Retailer Daily reports on retail email trends during February, citing our research director's blog, the Retail Email Blog.
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February 25, 2010: Sears Experiments With a New Google Email Tool (eMarketing & Commerce)

Melissa Campanelli covers the news of Sears beta testing a potential new Gmail offering, as reported on the Retail Email Blog, which is written by our research director.
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February 1, 2010: Cover Story : Top Dog (All About ROI)

Our research director, Chad White, is quoted twice in this cover story on Petco's cross-channel marketing efforts.
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February 1, 2010: Retail Email Volume Drops 9% in January (Retailer Daily)

Retailer Daily recaps retail email activity during January as chronicled on the Retail Email Blog, which is authored by Smith-Harmon Research Director Chad White.
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January 20, 2010: Online Retail Email Volume Up in 2009 (Marketing Profs)

Marketing Profs reports some of the findings from our Retail Email Year-End Trends for 2009 reportlet.
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January 18, 2010: E-mail for life (BtoB Magazine)

Karen Bannan of BtoB Magazine interviews Smith-Harmon Principal Aaron Smith and Research Director Chad White about how B2B marketers can better use lifecycle marketing.
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January 11, 2010: When Flood of E-Mail Pitches Recedes (New York Times)

Alex Mindlin interviews Research Director Chad White about retail email volume trends around Christmas.
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January 6, 2010: Results from the eec's Sidescrolling Season's Greetings Email (eec blog)

We share the results of the sidescrolling season's greeting email we designed for the Email Experience Council. (Thanks, Ali, for letting us share some of the performance data.)
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January 1, 2010: The holidays bring out the e-mails, but were they getting through? (Internet Retailer)

Internet Retailer discusses deliverability issues surrounding Black Friday and Cyber Monday and cites findings from our Black Friday and Cyber Monday Set Retail Email Volume Records report.
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January 1, 2010: In December, some retailers placed their bets on a Cyber Monday sequel (Internet Retailer)

Internet Retailer reports on the trend of retailers commemorating Cyber Monday 2 (and 3 and 4), looking to get more mileage out of the selling occasion. The article includes perspective from our research director, Chad White.
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December 28, 2009: Retailer Emails Decline in Wake of Holiday (Retailer Daily)

Retailer Daily discusses the fall in retail email volume post-Christmas, citing data from our research director, Chad White.
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December 23, 2009: The Word on the (Virtual) Street (MarketingProfs)

MarketingProfs highlights examples email marketing learnings from Research Director Chad White's takeaways from the Email Insider Summit.
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December 21, 2009: Retailer Email Volume Hits New High (Retailer Daily)

Retailer Daily reports on the new high in retail email volume hit during the week ending Dec. 18, according to Chad White, our research director.
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December 18, 2009: 3 Email Marketing Trends From Cyber Monday and Black Friday (eMarketing & Commerce)

Research Director Chad White discusses three email marketing trends from the Black Friday to Cyber Monday time period in this eMarketing & Commerce article.
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December 10, 2009: Holiday Sales Continue Cyber Shift, Helping Strong Cross Channel Players (Retail TouchPoints)

Amanda Ferrante of Retail TouchPoints reports on the continued shift of holiday sales online and cites our research showing that retailers sent record amounts of email to drive sales on Black Friday, Cyber Sunday and Cyber Monday.
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December 9, 2009: Smith-Harmon Look To The Future After Responsys Acquisition (MediaPost)

David Goetzl interviews Smith-Harmon Principal Aaron Smith about Responsys' acquisition of the email marketing agency.
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December 8, 2009: If the Cyber Monday pitch works once, why not try it twice? (Internet Retailer)

Internet Retailer reports on the trend of retailers promoting Cyber Monday 2 deals on the Monday after Cyber Monday and our research director, Chad White, provides some perspective on the trend.
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December 7, 2009: Cyber Monday Drives Weekly Retailer Email Increase (Retailer Daily)

Retailer Daily reports on email marketing volume and ecommerce sales around Cyber Monday, citing research from our Black Friday and Cyber Monday Set Retail Email Volume Records report.
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December 3, 2009: Cyber Monday, Black Friday E-mail Volume Up, Deliverability Down (DM News)

Dianna Dilworth interviewed our research director, Chad White, about Black Friday and Cyber Monday email marketing trends.
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December 3, 2009: Marketers send more holiday e-mail, but are they reaching in-boxes? (Internet Retailer)

Internet Retailer discusses email marketing activity during Black Friday and Cyber Monday, citing our Black Friday and Cyber Monday Set Retail Email Volume Records report.
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December 3, 2009: Cyber-Monday Mystery: Where Are Missing Emails? (Marketing Vox)

Marketing Vox examines possible deliverability issues surrounding Black Friday and Cyber Monday, citing email stats from our research director, Chad White.
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November 30, 2009: Email Marketers Combine Tactics for Echo Mondays (Marketing Vox)

Marketing Vox discusses the importance of "Echo Monday"--a term coined by our Research Director Chad White--and shares tactics for maximizing holiday sales.
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November 30, 2009: Retailers Increase Email Marketing Activity in November (Retailer Daily)

Retailer Daily cites retail email marketing statistics from our Research Director Chad White and discusses how retailers are faring as November closes.
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November 25, 2009: Over Before It Starts (MarketingProfs)

MarketingProfs discusses a post on the Retail Email Blog about how most email users don't check their email every day and how that affects email messaging.
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November 25, 2009: Internet Merchants Get Into the Black Friday Act (InternetNews.com)

Kenneth Corbin discusses expectations for the holiday season, mentioning our prediction that Cyber Monday will be the busiest retail email marketing day of the year.
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November 24, 2009: Cyber Monday Email Spike & Dive (Marketing Wizards Alliance)

Jim Ackerman reacts to our prediction that Cyber Monday will be the biggest retail email day of the year.
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November 24, 2009: Inbox Insider: 'Tis the season for e-mail marketing (DMNews)

Dianna Dilworth of DM News discusses our prediction that Cyber Monday will be the busiest retail email marketing day of the year and provides some advice on how to standout in what will surely be a crowded inbox.
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November 24, 2009: E-shoppers hunt for deals on Cyber Monday (The Santa Clara Valley Signal)

Derek Sedam of the Signal talks about the growing importance of Cyber Monday and quotes our research director, Chad White.
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November 9, 2009: 10 free great eMail marketing resources (The Email Guide)

The Email Guide gives Smith-Harmon two spots in their list of the top 10 great free email marketing resources, highlighting our Retail Welcome Email Benchmark Study and Email Design Look Book
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October 30, 2009: The Ho-Ho Heat Is On (MarketingProfs)

MarketingProfs shares some holiday email marketing takeaways from eROI's Alex Williams' podcast with our research director, Chad White.
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October 29, 2009: Responsys Acquires Smith-Harmon, Keeps Brand for Now (ClickZ)

Christopher Heine of ClickZ reports on Responsys acquiring Smith-Harmon, emphasizing that it is part of Responsys's growing focus on cross-channel marketing.
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October 29, 2009: Responsys to acquire Smith-Harmon (DM News)

Dianna Dilworth of DM News reports on Responsys's acquisition of Smith-Harmon.
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October 27, 2009: Email Marketing Tips for the 2009 Holiday Season (MarketingProfs)

Alex Williams of eROI discusses some of the takeaways from his podcast interview with Smith-Harmon Research Director Chad White about email marketing planning for the holiday season.
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October 22, 2009: How Long is Xmas? (The Email Wars)

Dylan Boyd of eROI provides some holiday campaign advice and refers to the holiday email tracking done by our research director, Chad White, on his Retail Email Blog.
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October 22, 2009: Best of the Blogosphere: Week of 10/19 (The Bronto Blog)

Julie Waite of Bronto Software includes Smith-Harmon Research Director Chad White's Secret Language of Sales column in her list of the Best of the Blogosphere.
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October 20, 2009: Conference Recap: ExactTarget Connections '09 (SEOmozBlog)

Scott Willoughby of SEOmoz provides an excellent recap of ExactTarget Connections '09, including the "Designed by Success" panel that Smith-Harmon Research Director Chad White participated in and the "Extreme Makeover: Email Design Competition," where Smith-Harmon won for its redesign of MarketingProf's emails.
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October 16, 2009: Smith-Harmon's Holiday Email Guide (MailChimp Blog)

MailChimp recommends our Retail Email Guide to the Holiday Season.
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October 8, 2009: How to target an email newsletter by stealing a page from retail's playbook (eMedia Vitals)

Sean Blanda interviewed our research director, Chad White, about how retail email marketers use data to better meet customers' needs and then translates that into strategies for publishers.
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September 25, 2009: The "Bulletproof" Button (Silverpop Blog)

Loren McDonald of Silverpop shares instructions on how to implement Smith-Harmon's patented "Bulletproof Button."
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September 24, 2009: Email Share-to-Social: Not Just About The Links (Email Insider Blog)

Loren McDonald of Silverpop discusses their recent research on "share with your network" (SWYN) usage and agrees with Smith-Harmon Research Director Chad White's prediction that SWYN usage will overtake "forward to a friend" within two years.
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September 16, 2009: Top email marketing info sources for 2009 (Email Marketing Reports)

The MediaPost columns of Smith-Harmon Principal Lisa Harmon and the blog of Research Director Chad White get nods from Mark Brownlow in his list of top email marketing resources.
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September 15, 2009: Is Share-With-Your-Network Killing Forward-To-A-Friend? (Email Responsibly)

Jordan Lane of Experian discusses the findings of our FTAF vs. SWYN report.
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August 31, 2009: Must Subscribe: REI - A Lesson in Call to Action (Email Marketing Voodoo)

Mindcomet calls Smith-Harmon client REI a must-subscribe, lauding their call-to-action strategy and overall design.
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August 25, 2009: Video email: 8 recommended practices (Email Marketing Reports)

Mark Brownlow of Email Marketing Reports interviews five email marketing experts, including our research director, Chad White, about video in email.
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August 24, 2009: Holiday 2009 Planning Checklist: Plan for Success (Bronto Blog)

Kelly Lorenz of Bronto Software discusses holiday planning tips and references our Retail Email Guide to the Holiday Season.
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August 20, 2009: Email sharing via socnets being overlooked by marketers (BizReport)

Helen Leggatt reports on our FTAF vs. SWYN report.
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August 20, 2009: Segmentation Strategy: The Welcome E-Mail Series (ClickZ)

Ed Henrich of Responsys shares some great advice on welcome emails and references our Retail Welcome Email Benchmark Study.
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August 20, 2009: Best of the Blogosphere: Week of 8/17 (Bronto Blog)

Julie Waite of Bronto Software includes our "Video Email Marketing in 2009: Facts, Stats, Limitations, Possibilities" webinar in their "Best of the Blogosphere" roundup.
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August 19, 2009: Making Your E-Mails Go Viral (eMarketer)

eMarketer discusses the findings of our FTAF vs. SWYN report.
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August 18, 2009: Video email: when to use it (Email Marketing Reports)

Mark Brownlow of Email Marketing Reports examines when to use video content in emails, quoting various expects including our research director, Chad White.
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August 17, 2009: FREE 43 Page Report All E-Commerce Marketers Should Read (The E-Commerce Blog)

Brandon Eley of Kelsey Advertising & Design talks about our Retail Email Guide to the Holiday Season.
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August 14, 2009: 6 Best Practices for Successful Holiday Email Campaigns (eMarketing & Commerce)

Melissa Campanelli shares six tips from our Retail Email Guide to the Holiday Season.
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August 7, 2009: 3 Ways To Include A Video In Email (BeatTheWagon.com)

BeatTheWagon discusses Lisa Harmon and Alex Madison's latest Email Insider article, which talks about the three methods of including video content in an email.
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August 5, 2009: Two new research reports available (DMA Email Marketing Blog)

Richard Gibson of Return Path and the DMA UK discusses our Email Navigation Differs Radically from Website Navigation and Going-Out-of-Business Email Strategies reportlets, both of which have been made available to DMA UK members.
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July 6, 2009: Top Independent Email Marketing Blogs (The Email Research Center)

ExactTarget surveyed email marketers about their top educational resources and we claimed two of the top 5 spots in the independent blogs category with our Make it Pop! blog and Research Director Chad White's Retail Email Blog.
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July 6, 2009: Is There a Workaround to Video in Email (The Email Wars)

After hearing a presentation by Smith-Harmon Principal Lisa Harmon, Dylan Boyd of eROI discusses the merits of using animated gifs to emulate video content.
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June 24, 2009: Socializing with the eec Email Design Roundtable: A Discussion on the Integration of Social Media and Marketing Email (Email Experience Blog)

Lisa Harmon and Chad White take part in an Email Design Roundtable discussion about integrating email and social media.
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June 23, 2009: Email Overload (Fox News Q13)

Fox News Q13 in Seattle interviews Aaron Smith, our co-founder and principal, about the forecast rise in email marketing volume and some trends in the industry.
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June 22, 2009: Unsubscribes: Don't let complaints happen to you (Bronto Blog)

Kelly Lorenz comments on an opt-out confirmation email posted on our blog and provides some good advice on how to handle unsubscribes.
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June 18, 2009: 3 reasons to avoid e-mail saturation (BtoB Online)

Judith Nemes of BtoB Online talks to Smith-Harmon Principal Aaron Smith about the dangers of overmailing.
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June 17, 2009: Email Design: Tips to Increase Conversion Rates (The Messaging Times)

The Messaging Times discusses takeaways from our Email Navigation Differs Radically from Website Navigation report.
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June 15, 2009: Green E-Commerce: Gaining Momentum (eMarketer)

EMarketer takes an indepth look at eco-friendly marketing and interviewed Smith-Harmon Research Director Chad White about eco-friendly messaging in retailers' emails.
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June 11, 2009: The Power of Welcome Emails (Mailvivo Blog)

George Burrell of Mailvivo comments on some of the findings of our Retail Welcome Email Benchmark Study and supplies his own evidence on why welcome emails are such a valuable engagement opportunity.
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June 8, 2009: Email, Website Navigation Merit Different Design Tactics (Marketing Charts)

Marketing Charts highlights the key findings of our Email Navigation Differs Radically from Website Navigation reportlet.
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May 21, 2009: Study: Nav bars in email drive clicks (BizReport)

Helen Leggatt of BizReport discusses the findings of our Email Navigation Differs Radically from Website Navigation reportlet.
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May 18, 2009: Two new research reports available (DMA Email Marketing Blog)

Richard Gibson of Return Path and the DMA UK discusses our Best Practices for Apology Emails and Soon Even More Emails Won`t Be Optimized for Width reportlets, both of which have been made available to DMA UK members.
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May 15, 2009: Industry experts are pushing increased marketing investment during the down economy (NEBS)

NEBS discusses our Executive Series on Email Marketing and why now is a good time for investments in the email channel.
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May 11, 2009: 3 excuses (and rebuttals) for stagnant email programs (iMedia Connection)

Inspired by a tweet from Smith-Harmon's Chad White, Chris Marriott of Acxiom writes about how to avoid settling for a mediocre email program.
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May 8, 2009: Walking the Walk (Word to the Wise)

Laura Atkins, the founding partner of Word to the Wise, breaks down our email sign-up process and disects our welcome email, discussing the best practices that we used.
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May 6, 2009: Podcast: How to do Email Marketing for Small Business (The Marketing Spot)

Jay Ehret interviews Smith-Harmon Research Director Chad White, Return Path's Stephanie Miller and Constant Contact's Julie Niehoff about email marketing best practices and tips for small businesses.
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May 5, 2009: Is your influencer network strategic or tactical? (Sway)

Barbara French, a senior consultant at Influencer50, discusses Smith-Harmon Research Director Chad White's Email Insider column and says that influencer programs are also diminished when treated tactically rather than strategically.
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May 1, 2009: Going out of business email strategies (Word to the Wise)

Laura Atkins, the founding partner of Word to the Wise, discusses key takeaways from our reportlet on Going-Out-of-Business Email Strategies.
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March 25, 2009: The Welcome Email Is Vital but Still Under-Used (ClickMail)

ClickMail Marketing's blog, The Whitelist, discusses the results of our Retail Welcome Email Benchmark Study.
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March 20, 2009: Case Study: Crutchfield's eNewsletter Makeover (MarketingVOX)

MarketingVOX references our recent Retail Welcome Email Benchmark Study in their case study of Crutchfield's newsletter redesign.
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March 13, 2009: Welcome e-mails aren't always so welcoming, a marketing agency study shows (Internet Retailer)

Internet Retailer covers the results of our Retail Welcome Email Benchmark Study.
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March 6, 2009: What Email Marketers Can Learn from Malcolm Gladwell's Outliers (ExactTarget)

ExactTarget's Joel Book gives a nod to us in his blog posting discussing the book Outliers.
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February 23, 2009: Why Retail Loves E-Mail (eMarketer)

eMarketer discusses our Retail Email Year-End Trends for 2008 report and the implications of marketing during a recession.
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February 16, 2009: The Email Wars: Stop the Insanity - Drink Your Kool-Aid - eec Lessoned Learned (eROI)

Dylan Boyd of eROI discusses Lisa Harmon's Email Creative Fight Night presentation in his wrap-up from the Email Evolution Conference in Scottsdale, AZ.
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January 14, 2009: Two Basic E-Mail Tactics (eMarketer)

eMarketer's article on subject lines and popular days of the week to send email references our Retail Email Year-End Trends for 2008 report.
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January 12, 2009: Can digital marketing save retail? (DMNews)

Chad White is quoted in this DMNews article discussing retailers' usage of online marketing channels in the current economic climate.
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December 19, 2008: Animated GIFs in email: advice and links (Email Marketing Reports)

Mark Brownlow discusses animated GIFs with our Research Director, Chad White.
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December 10, 2008: 7 Ways to Woo Customers Through Email Subject Lines (Target Marketing)

Target Marketing's Tipline newsletter quotes Aaron Smith and other industry experts on email subject line best practices.
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December 8, 2008: Holiday Brings Record Retail Email Volumes (Online Media Daily)

Online Media Daily interviews Smith-Harmon Research Director Chad White on retail holiday email trends.
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December 5, 2008: Cyber Monday Lives Up to Its Billing Among Online Retailers (eMarketing & Commerce)

eMarketing and Commerce article covering our 2008 Cyber Monday report.
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August 5, 2008: bulldog solutions - Marketing Watchdog Journal: Five Tips for E-mails that Fly Above the Fray

A compilation from the Q/A session, Craft the E-mail that Gets 'em in the Seats, a live Webinar featuring experts from online lead marketing specialist Bulldog Solutions and design agency Smith-Harmon.
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S-H in the Media