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Category Archive: Newsletters
August 25, 2010
Website: American Express
Subject Line: Your August Business Newsletter
Date: Wednesday, August 25, 2010
I'm interested in three things Amex did with their Business Newsletter:
(1) The preheader: "How to be ready when recovery comes." I think it's interesting that they chose to lead with such a powerful hook.
(2) The single-column format: Some older smart phones break two-column HTML.
(3) The preview pane message: I like that they used a large type size and a strong call-to-action on a field of generous white space to bring their statement of purpose and call for feedback to the fore.
Have you seen any good B2B newsletters lately?
February 1, 2010
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From: Apple
Subject Line: Fitness made fun with iPod and iPod gear.
Date: Wednesday, January 13, 2010
From: Apple
Subject Line: Sounds like love. Give iPod this Valentine's Day.
Date: Sunday, January 31, 2010
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There's no doubt that Apple has AWESOME design sense. Every email I get from them is breathtaking:
- They use vibrant, crisp and creative imagery
- Their newsletters have a great sense of flow and balance
- They're often using new creative treatments like having their images break out of the grid
- They include interactive/eye-catching treatments like ratings and videos
- They're not always about the "Hard Sell" -- Apple "Adds Value," as we would say at Smith-Harmon, by providing informative content with "Did you Know" sections
- They optimize for viewing without images by using HTML text in the majority of their emails
But have you noticed that they're missing a few key best practices? Such as:
- A preheader
- A View this Email with Images link
- Social/Sharing Options
I think a few of those small tweaks could show even more activity for them. But awesome job Apple, you are an inspiration!
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September 29, 2009
From: The Zoe Report Subject Line: Ain't No Jeans Wide Enough Date: September 28 I am an admitted Rachel Zoe Project addict. I can't get enough of the fashion antics and celeb appearances. If you haven't seen this decadent indulgence, check it out on Bravo. In the meantime, let's talk about Rachel's daily emails. As far as blog-type newsletters go, hers just rock. IMHO. Glamour shot aside, what I love about the emails is that they truly read the way Rachel talks, complete with her fave fashionisms and all. Why is this such an important thing to note? Because it feels like a conversation. As an occasional ghostwriter myself, it's also worth noting that there is a chance that Rachel is not always writing these on her own, and understandably so. She's a busy gal with a lot on her plate. So the coup d'etat here is that if a copywriter is penning these precious gems, she (or he) is a writer who truly understands voice and how to carry it through. Love that. I'm also drooling over the clever FTAF language: Glamour is contagious. Share with friends. See, SWYN doesn't have to be boring.
September 28, 2009
I've always been blown away by the way designers bring copy to life. The way they think is completely different than how I think. I think in black-and-white word docs; they think in color, color, color. Bringing these two ways of thinking together is what creates the perfect email. Coach put a fresh step in my inbox with this newsletter. At first glance, I loved the way they gave the product silos in the hero some breathing space by not confining them to a box. That said, it also felt like too many tricks in one bag. To get the real scoop from a designer's POV, I enlisted Amy Hamilton, SH designer extraordinaire, to help me out with the 360-degree look at the creative. Here's what she said: My first thought when seeing this email was, WOW COOL, this is different! I immediately noticed the overlapping text, colors and imagery. Coach is definitely creating a style here. However, after the initial WOW factor wore off, my eye wasn't sure where to go. The hero copy and right rail copy seemed to fight each other, and the lower half of the email felt a bit cluttered. The call to actions also fell pretty far below the fold. While this email has some nice and inventive approaches, I think it could use a little more focus. I would suggest: - Move a call-to-action above the fold
- Create a primary message focus by expanding the hero image through to the left rail, or by bringing down the font size in the left rail so it's more obvious that it's a secondary message
- Use a unified headline and copy treatment (as well as HTML text for body copy)
- Clean up a bit of the cluttered imagery at the bottom
September 24, 2009
From: Shutterfly
Subject Line: Get bright ideas for the holidays and more
Date: Thursday, September 24, 2009
I have to say I love this newsletter from Shutterly.
Visually:
It has a light & airy feel (which can be difficult with the amount of information packed into this email) with a punch of well-chosen colors. The imagery is well placed to draw the eye across and down the page. The content is engaging with a variety of topics from video and iphone apps to holiday reminders and coupons.
Best Standards:
It also hits the mark for email best standards with... -- A full preheader of standard options (See Chad White's reportlet on popular preheader elements) -- HTML body text -- Alt tags on graphic headlines & images --Standard newsletter "In this Issue" (table of contents) located above-the-fold --Website navigation in the header --Legal footer & opt out information My Suggestions: --Try the navigation in HTML text --Use a standard button treatment throughout --Try using the space at the bottom (where the header is repeated) as a recovery module with additional link options.
I give this email 5 hearts!
August 21, 2009
Setting aside the fact that Whole Foods is probably not the most economical place to shop, I still feel somehow healthier when I buy my food there. I just signed up for their emails yesterday, and while the Welcome letter was a little boring, I'm loving their newsletter! Here's what I heart about it: Preheader: Althought it's a bit wordy, the fact that they have a
preheader is a step in the right direction. I do think they could
streamline it a bit and still get the messages across. Relevancy : The Renegade Lunch Lady is a perfect feature story for back to school. Even if the meals she's suggesting are more what Claire would eat vs. Brian (that's a Breakfast Club reference BTW), the idea is timely. Plus they include links that go directly to the recipes, which makes life easy for busy moms. Dynamic Content : Love the fact that they were able to populate the "What's on sale?" story with the deals for my specific Whole Foods store. Hint: they could do that because they asked me for my zip code when I signed up for their emails. Recipe Reviews: This is a smart way to bring me into their community and encourage me to try a recipe as well as write a review. Smart Design: They really broke up the content in any easy to digest way (pun intended) and maximized the right rail.
August 18, 2009
From: The Daily Sip Subject Line: Daily Sip: Frick-in' Dry Creek Date: August 17, 2009 Taking a cue from Daily Candy's playbook, The Daily Sip by bottlenotes focuses on one big feature per email. Short on the sass that Daily Candy is known for, but long on copy just the same, the emails combine a swirl of education with a splash of salesmanship. They bottle each one as a "daily dose of wine knowledge" and they've created a pretty tight editorial calendar around that direction, with five main content types per week: Tips & Tools, Featured Winemaker, Chef Notes, Wine of the Week, and Regional Spotlight. Overall, I'm really digging these emails and read at least three out of the five I get each week. The tone is friendly and casual, not corporate, which is a definite bonus. That said, I think there are also some things they could do to help their subscribers interact more with the bottlenotes site, which appears to be big on community. (Their tagline is Good People. Great Wine.) - A top nav would be a great start. My suggestion: Wines, People, Notes, Clubs...at the minimum.
- Including a few secondary messages that drive people to the site would be key, i.e. a small promo similar to what's on their homepage to entice people to write notes about the wines they're drinking now. It's a no-brainer; the promo is already built!
- From an inbox perspective, I'd also change the "from" field to bottlenotes vs. The Daily Sip. They have "Daily Sip" in the subject line itself, so use the opportunity to promote the name bottlenotes in addition to The Daily Sip.
Lastly, I'm the first to admit that I'm not a designer, but I find the right rail ads to be disjointed from the rest of the creative. If it's a bottlenotes promotion, then the design seems to work, but when it's an ad for grass-fed beef...well...it just doesn't, IMHO. If they turned the ad into editorial content, then they could have more control of the creative. They could also connect the ad to the feature story. So if it's about a killer red wine, then reference that the grass-fed beef would be the perfect food pairing. Otherwise, I'm not sure I get why it's there. Any other design suggestions here? I lied. One last thing. I was a bit bummed by the experience of clicking on the "past sips" button. I was hoping to land in a newsletter archive, but instead ended up on a subscribe to The Daily Sip landing page. Since I already subscribe, this seemed like a miss.
June 12, 2009
From: Chris Michaels
Subject Line: Summer update from Chris Michelson & NFH Date: June 11, 2009 I have numerous friends that are Small Business Owners that do Email newsletters/promotions/etc. related to their businesses. On the whole, I am fairly impressed how far the Email Marketing industry has come for Independent/Small Businesses, but this is the first Email from said category that has compelled me to blog... This one is from my Fabulous hairdresser, Christopher Michaels* of Notorious for Hair in San Francisco. I just love the way it looks with its adorable "airmail" format. I did a little investigating as to how it was created and the kicker is that it was actually done by selecting a template from Apple's Mail application! (No wonder it looks pretty) In the past, it has seemed like most Emails for SBOs were generated by Constant Contact and other companies of the like, but I feel compelled to give Apple props for offering a great-looking set of templates that anybody can use (well, anybody with a Mac and OS Leopard). Kudos also to Christopher, for discovering how to maximize it! (Chris - maybe just let me offer to check your spelling & grammar next time...). :) While I personally plan to stick with Gmail for most of my everyday email transactions (for its overall usability), I think my friends can start to expect seeing some cute Special Occasion emails from me! *If anyone reading this happens to live the Bay Area and is in the market for someone new to do their hair, Chris also happens to be an excellent hairdresser with very reasonable rates. (Not that I am not angling for a free haircut or anything...) :)
May 7, 2009
From: Goop
Subject Line: It's Goop - DO
Date: Thursday, May 7, 2009
Okay, okay, I admit it. I signed up for GOOP newsletters. Never heard of GOOP? It's Gwyneth Paltrow's lifestyle website. At first, I didn't get it. As a matter of fact, I initially mocked it, jumping on the bandwagon with other folks who, quite frankly, were excited to have something negative to say about Princess Gywneth. But, I've noticed an inner shift in my inner aspect. (Gwyneth would get that reference.) Secretly, I look forward to her emails, and I realized today when I received the latest that I needed to come clean. In some weird way, it feels like Gwyneth is literally pulling my email address out and saying, "Oh, I think I'll email Darrah today." It's kind of like Twitter on Botox. It's all plumped up and I love it. While at times her tone comes across a bit condescending, like she's dispelling her glorious wisdom to us simple folk who are never going to be as fabulous as her, I do believe that her intentions are genuine. And actually, she's featured some pretty impressive interviews and tips in her newsletters. Now, if she could just break loose and make it feel more like a casual conversation between the two of us...now, that'd be seriously cool.
April 2, 2009
From: shopbop.com
Subject Line: You've Got It, Flaunt It! Styles that Showcase Your Best Feature, How to Wear the Harem Pant + Our Top 5 Handbags in the New Style File
Date: Friday, March 27, 2009
Shopbop's "got it" with their monthly newsletter, Style File. Three reasons why shopbop has beauty and brains:
(1) They find a happy balance between beautiful, aspirational product imagery and disabled-images friendly HTML text.
(2) Their copy has attitude, just like their subscribers. It's actually worth reading! "As more than one Wall Street mogul can attest, now is not the time to be hiding your assets. You’ve clearly got it. Flaunt it." Question: have you ever seen a longer subject line than this one?: "You've Got It, Flaunt It! Styles that Showcase Your Best Feature, How to Wear the Harem Pant + Our Top 5 Handbags in the New Style File" OMG! What do we think!?
(3) They seamlessly integrate product and editorial copy. I have to admit that I actually tried on a pair of black Helmut Lang harem pants at Barneys last week. I couldn't tell if I looked fabulous or like MC Hammer. I wavered between thinking "these are so now" and "these are so me at 13 in Z. Cavariccis." Hot or not? Got it? Flaunt it?
August 20, 2008
From: Me
Subject Line: Blog Olympics: Passing the Baton
Date: Wednesday, August 20, 2008
I was delighted to see that so many of the blogs we respect - and from which we derive so much inspiration - included us in their Blog Olympics picks! I am grateful for this fantastic, growing community of email experts who tell it like it is on a daily basis.
Of course we read and love all of these great industry resources...and so should you! Listed in no particular order:
(1) MediaPost's Email Insider
(2) The EEC Blog
(3) BeRelevant!
(4) The Retail Email Blog
(5) Brontoblog
(6) The Email Wars
(7) No man is an island
I'm also a big fan of Kelly Mooney's Mooney Thinks, as well as Splendora's "What To" Blog. Shoe Wednesdays are my absolute favorite.
Time for you folks to pass the baton! If your blog is included above, it's your turn to list your 7 favorites. No, they don't have to be email marketing blogs, but why wouldn't they be!? After all, anyone who's anyone is in email marketing ;).
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